SeeSnake Support:Home/How do I configure HQ to send job reports via email?

Setting up email in HQ and the process to email job reports.

  • Click on Settings and go to Email Settings

Email settings

If you use Microsoft Outlook/Outlook express or corporate email:

  • You can usually just choose “Configure Default Email Client”.
  • Put Your email address field.
  • Click the “Send Test Email” Button.
  • It will show when the email is sent and you can check your inbox for an email confirmation.

If you use POP3 Email:

  • Click configure your POP3 account.
  • Get the POP3 account info from your email provider and fill in the POP 3 fields.

Email POP3

  • Click the “Send Test Email” Button.
  • It will show when the email is sent and you can check your inbox for an email confirmation.

If you use GMAIL:

Google Settings

  • In HQ put your Gmail address in the email settings field and click the “Send Test Email” Button.
  • It will show when the email is sent and you can check your Gmail inbox for an email confirmation.

  • If you’re not sure what kind of email you use (corporate, POP3, or Gmail), contact your email provider or IT professional to assist in setting up email capability.

 

Sending reports via email in HQ.

 

* The report must include only very short and small sized videos because your email has an extremely small file size limit. You can shorten videos using the built-in HQ clip editor to make the video file sizes smaller and suitable for sending via email. You can also substitute videos with Photo Talk or Autolog for smaller file sizes. See the email size limit chart at the bottom of the page. You also need internet access to email a report or media. This is not a limitation of HQ.

 

  • Export the HQ media from HQ to a location on your computer by selecting a job (click the box on the far left of the job columns. Right-click and select Export Job Media.

 

HQ_export_media

 

  • Select the location to save media to, and click Select Folder.

 

HQ select folder

 

  • Open the HQ job, and from the Report Tab, select Email.

 

HQ_email_tab

 

  • Put the email address of the customer in the To Field. Click the Add Button to attach the media you previously exported. Write your email Subject and Body. Click Send.

 

HQ_email_interface