SeeSnake Support:Home/SeeSnake HQx Live Privacy Policy

SeeSnake HQx Live Privacy Policy

We” and “us” refers to SeeScan, Inc. By using the SeeSnake HQx Live mobile app, you are agreeing to the following terms and conditions on how we collect and use your information.

Information collection and use

There are two types of information we collect on our users: personally identifiable information and anonymous usage data.

Personally identifiable information

We collect a variety of personally identifiable information that you provide directly to us when registering for an account through the SeeSnake HQx Live mobile app. This information may include your name, street address, city, state/province, zip code, country, phone number, email address, company name, occupation, account registration date, and registered SeeSnake products, including serial numbers, software versions, date registered, and nicknames used.

We use this information to do the following:

  • Provide you with customer service on registered products
  • Communicate product and software updates and distribute these updates to you
  • Help us develop new and existing services
  • Send you marketing and other email communications

Anonymous usage data

We may additionally collect anonymous usage data to help us identify what features are important to users.

Third parties

Your information is safely stored. We do not share this information with anyone or sell it to third parties.

Removing your information

You can unsubscribe from receiving emails from us at any time by clicking on the unsubscribe link in the email you received from us at the time you registered your account. At any time you may request to view the information that we have collected from you, or that we permanently remove your information, by sending us an email at support@hqx.com.

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