Connecting the RIDGID SeeSnake CSx Via to SeeSnake HQ for Windows
How to connect your CSx Via to SeeSnake HQ
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HQ will not install and Windows says the Security Certificate is invalid or Unsigned.
Open up your Microsoft Internet Explorer Browser. Select Tools. Select Internet Options. [...]
HQx Live Inspection Reports on Cloud Storage
Sharing inspections from HQx Live on Google Drive, OneDrive, or Dropbox.
HQ Sharing Tab
The Sharing tab makes it faster and easier to share media to customers.
RIDGID SeeSnake HQx Dock Product Support
The RIDGID® SeeSnake® HQx Dock is a tablet mounting device for convenient screen viewing while performing inspections with the HQx Live mobile app or SeeSnake HQ.
Burn DVDs with SeeSnake HQ
You can easily create DVDs of your video reports in SeeSnake HQ using Windows or 3rd party DVD burning software
Connecting HQ to a WI-FI enabled SeeSnake Monitor
How to connect your computer/device to a CSx monitor via WI-FI to stream video with the Windows HQ software.
After a Windows software update I can’t get live video from my LT1000.
Allow HQ access to cameras A windows 10 update may have caused some HQ users to no [...]
HQ Online Manual
HQ is a free desktop software tool that helps you collect digital pipe inspection content that includes video, audio, pictures, and text to impress your customer with simple to create yet professional looking reports
I’m trying to install SeeSnake HQ on my computer, and it keeps freezing part way through. Even when I re-try the installation, it freezes at the same spot. What do I do?
It’s likely that the installation is being halted by the Windows UAC (User Account Contro [...]
How do I manually (re)install LT1000 drivers for HQ?
If you are having trouble with the automatic driver install through Windows, you can manua [...]
Why am I unable to open some jobs, why is there a lock icon, or why are job files corrupt when I try to import them into HQ?
Even if you are using new USB thumb drives, they can be the source of corrupt files or re [...]
What if I cannot view live or recorded video in SeeSnake HQ?
If you are unable to playback recorded video in HQ: Make sure your PC meets the minimum r [...]
I cannot see live video in SeeSnake HQ, what do I do?
If the green Sonde Light is blinking, follow the update software instructions below: The [...]
What are the specifications and requirements to use the LT1000 and SeeSnake HQ software?
System Requirements Windows 8, Windows 8.1, Windows 10 Intel Core i5® or AMD equivalent 1 [...]
Editing Inspections with HQ
Editing and managing jobs in HQ Software for Windows.
SeeSnake HQ
Take your reports even further with customized editing available in HQ Software for Windows.
CSx Monitors – Record and distribute media and reports
RIDGID CSx Monitors – How to record and distribute media reports
CSx Via
The RIDGID® SeeSnake® CSx Via™ is a flexible inspection solution that installs onto compatible RIDGID SeeSnake camera reels.
SeeSnake Support
Product support for RIDGID SeeSnake and SeekTech pipe inspection and utility locating equipment.
SeeSnake microREEL APX and CSx Via Kit Support
The RIDGID® SeeSnake® microREEL APX™ and CSx Via™ kit delivers an easy-to-use inspection system that is as compact as it is capable.
How is the CSx Via different from other CSx devices?
The CSx Via is a “bring your own screen” solution to video pipe inspections. Like all CSx [...]
SeeSnake Information
Scroll to find SeeSnake operator's manuals, software downloads, and related patents. [...]
WI-FI Troubleshooting for connecting to a SeeSnake Wi-Fi equipped Monitor
Learn how to troubleshoot WI-FI connection issues between a CSx monitor and your mobile device.
How do I update the software on my ST-33Q+ device?
Collect a screwdriver, USB cable, and a Windows computer with HQ installed. Power on the [...]