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Updating SeeSnake Software For Your Equipment

This article describes how to update the software on all RIDGID® SeeSnake® inspection monitors.

Critical and routine software updates for all SeeSnake Monitors are released through HQ software. You can also download the update directly. You need a USB drive to update. The drive must have FAT32 formatting, 2 GB of available space, and a capacity less than 32 GB.

1. Open HQ on a PC. 

Click here if you don’t have HQ installed. 

2. Click the Update button in the top-right corner and select the product. 
3. Follow the steps in HQ.
4. Power on the monitor and follow the on-screen prompts.

The process will take several minutes and the monitor reboots several times. The monitor alerts you when installation is complete. If the update is not successful, please try again. You can force an update by pressing the still photo key while powering on the device.

You can update some SeeSnake equipment without using HQ by downloading the update files from this website.

1. Insert a USB drive into the computer.

The drive must have FAT32 formatting, 2 GB of available space, and a capacity less than 32 GB.

2. Click the button to download the latest CSx software update.

3. Extract the contents of the ZIP file into the root directory of the inserted USB.

4. Safely eject the USB drive from the computer and insert it into your CSx Monitor.

5. Power on the CSx Monitor and follow the on-screen prompts.

The process will take several minutes and the monitor reboots several times. The monitor alerts you when installation is complete. If the update is not successful, please try again. You can force an update by pressing the still photo key while powering on the device.