If you are having trouble with the automatic driver install through Windows, you can manually point Windows to the LT1000 Drivers already located on your machine as a result of the SeeSnake HQ installation. This is often the solution to many video issues as well.

  1. Plug in and turn on the LT1000.
  2. Right-click on My Computer and select Properties.
  3. Navigate to Hardware > Device Manager.
  4. From here, expand the Sound, video and game controllers section.
  5. Locate the SeeSnake USB Video Camera selection.
  6. Right-click that and choose Update Driver Software.
  7. Choose the Browse my computer for driver software.
  8. Use the pathway: C:\Program Files(x86)\SeeSnake\SeeSnake HQ\LT1000 Drivers\32 (or \64 if you have a 64-bit system).
  9. Let the machine run the update process.
  10. If you are using Windows XP, there may be another device listed under Sound, video and game controllers that relates to the LT1000 as well; something titled with the labelSeeSnake Camera Peripheral; if you see this device, follow the same instructions to update the driver software for that as well.
  11. Restart your machine.
  12. Plug in and power on your LT1000 and run SeeSnake HQ.
  13. If this does not work, you can use the HQ Troubleshooting Tools. Click Tools > Troubleshooting Tools.