• HQ will notify you if the software on your LT1000 needs to be updated.
  • Also, If a yellow exclamation icon appears next to any of your equipment listed in the HQ Equipment Locker, it indicates that you need a software update on your device.
  • With your LT1000 plugged in, you can simply click on the device in the HQ Equipment Locker and then click “Download Latest Software” or “Update” to update your LT1000 software.
  • After you update your software, the yellow exclamation icon will no longer appear.



NOTE: If your computer is not recognizing your LT1000, your keypad stops working, or your lights are blinking, run the HQ Troubleshooting Tools with Troubleshooting Tools under the Tools dropdown menu.