This is usually caused by your USB drive. Try using a different brand of thumb drive and make sure you format it the drive in FAT32 format using your computer before use.
We recommend USB drives with the following:
- USB 2.0
- 4GB or higher capacity
- Formatted in FAT32 format. See this video on how to format a thumb drive: https://youtu.be/lcmxZD0PNAY
There are options in the SeeSnake equipment lineup that contain on-board memory in the form of SD memory cards and hard drives. For more information, refer to the RIDGID Website for product availability.