Updating SeeSnake CSx Software
This article describes how to update the software on all RIDGID® SeeSnake® CSx series Wi-Fi enabled inspection monitors. Keeping your monitor up-to-date ensures you have access to the latest features and improvements.
Software updates for all CSx monitors are released through HQ Software and the SeeSnake HQx Live app. You can also download the software on this page and update your monitor manually. Read the instructions below for the method you are using to update your monitor.
You will need a USB drive to update your monitor through HQ or HQx Live. The drive must have FAT32 formatting, 2 GB of available space, and a capacity less than 4 TB.
Steps
You can update your CSx monitor through a mobile device with the SeeSnake HQx Live app.
1. Open HQ on a PC. 
Click here if you don’t have HQ installed.
2. Click the Update button in the top-right corner and select the product.
3. Follow the steps in HQ.
4. Power on the CSx monitor and follow the on-screen prompts.
The process will take several minutes and the monitor reboots several times. The monitor alerts you when installation is complete. If the update is not successful, please try again. You can force an update by pressing the still photo key while powering on the device.
The drive must have FAT32 formatting, 2 GB of available space, and a capacity less than 4 TB.
2. Click the link to download the latest software update.
3. Open the downloaded zip folder. Copy the contents of the folder into the root directory of the inserted USB.
4. Safely eject the USB drive from the computer and insert it into your CSx monitor.
5. Power on the CSx monitor and follow the on-screen prompts.
The process will take several minutes and the monitor reboots several times. The monitor alerts you when installation is complete. If the update is not successful, please try again. You can force an update by pressing the still photo key while powering on the device.
View your CSx series monitor’s software revision history to find version numbers, release dates, and release notes.