What if I cannot view live or recorded video in SeeSnake HQ?
If you are unable to playback recorded video in HQ: Make sure your PC meets the minimum r [...]
The light next to the battery icon has changed colors. What does this mean?
The LED indicator next to the battery icon on your LT1000 is used to provide a general st [...]
My LT1000 keys aren’t working in HQ. What do I do?
Some users will experience non-functioning keys on the LT1000. This can be the result of [...]
After a Windows software update I can’t get live video from my LT1000.
Allow HQ access to cameras A windows 10 update may have caused some HQ users to no [...]
I am having video issues, what can I do?
Make sure your PC meets the minimum requirements listed on our HQ support page. Un-instal [...]
How do I manually re-install LT1000 drivers?
If you are having trouble with the automatic driver install through Windows, you can manu [...]
I cannot see live video in SeeSnake HQ, what do I do?
If the green Sonde Light is blinking, follow the update software instructions below: The [...]