SeeSnake Support:Home/SR-24

SeekTech SR-24 Support

The RIDGID® SeekTech® SR‑24 receiver gives utility locating professionals the information they need to confidently determine the position of underground utilities.

The Omnidirectional antenna system measures electromagnetic signals and calculates the signal’s orientation strength, depth, and degree of distortion or interference. The display and the multidimensional audio and visual cues give you a locating experience that is immediately intuitive.

Built on the trusted and time tested SR‑20 platform, the SR‑24 has integrated GPS and Bluetooth technology, giving a real-time stream of data to Bluetooth enabled devices, including smart phones, tablets, and high precision GPS instruments.

The SR-24 is also compatible with HQ, the free inspection and job report software that you can use to update the software on the SR-24, as well as other SeeSnake and SeekTech equipment.

SR-24 FAQs

In all modes, if the sound level reaches its maximum frequency range (pitch), it re-scales to the middle of its frequency range. The modulation of frequency is used to indicate signal strength.

Line Trace Modes

The SR‑24 emits sounds related to the estimated position of the utility. If the utility’s estimated position is on the left side of the receiver, you will hear a warbling sound. If the utility’s estimated position is on the right side of the receiver, you will hear the same warbling sound plus short clicks.

In Active Line Trace Mode and Passive Line Trace Mode, the SR‑24 emits a higher pitch as it approaches the target. The rising pitch indicates an increasingly strong Signal Strength.

When local conditions distort the shape of the signal field, the Tracing Line is fuzzy and the audio contains static. The degree of fuzziness and the amount of static in the audio reflect the amount of distortion detected in the signal field.

Sonde Mode

In Sonde Mode, the pitch rises and falls relative to changes in the Signal Strength. As the SR‑24 moves away from the Sonde, the pitch falls. As the SR‑24 moves closer to the Sonde, the pitch rises.

  1. Make sure your SR-24 is turned off.
  2. Find the included USB cable and make sure HQ Software is installed on your computer.
  3. Connect the USB cable to the computer and to the under side of the SR-24. You will have to open the rubber cover first.
  4. Open HQ and click “Updates” from the Toolbar on the top left, and then click “Update Software For Your Device”.
  5. Select the SR-24 from the list of devices under “SeekTech Locating receiver”. Follow the on-screen instructions and click next in HQ to begin updating.
  6. In HQ it will show when the update software is copied to the device. Click Next in HQ to continue.
  7. Disconnect the USB cable from the SR-24 and computer.
  8. Power the SR-24 on.  The device will now install the update.  This can take 5-10 minutes.
  9. Once the update is complete the SR-24 will automatically reboot and power on. If the software included a Bluetooth update, you may see screens as seen below after it powers on.
  10. If you do see the Bluetooth update screen on the SR-24, wait for the update to complete and then you may have to press the Select key to get to the main SR-24 home screen. Your update is complete.
  11. To verify the update was successful, you can power off your device again, connect it to the computer, and click next until HQ shows the SR-24 was updated, as shown below. If the update was not successful or you see any errors, please try again.

The SR‑24 functions by measuring an electromagnetic signal and estimating the position of its source. The SR‑24 can locate the signal transmitted by a RIDGID SeekTech transmitter or Sonde, other manufacturer’s transmitters, or passive signals from surrounding metallic conductors.

  1. Insert four fully charged, size C, alkaline batteries into the battery compartment and turn the knob clockwise to close.
  2. Unfold the antenna mast and lock it into place.
  3. Power on by pressing the Power Key.
  4. Set the receiver and the transmitter to the same frequency.
  5. Begin tracing the line at a logical starting place such as the transmitter hook up point.

See the SR-24 RIDGID Product Page for specifications.

The SR-24 is a precision utility locating instrument with GPS and Bluetooth technology for easy integration with external data capture devices.

The SR-24’s omnidirectional antennas capture the complete signal field, making it easy to acquire the signal and trace its path. The receiver displays the utility’s position and direction on the display, providing an intuitive locating experience. For added confidence, audio and visual warnings notify the operator if the shape of the signal field is being distorted so that appropriate action can be taken to avoid mismarking the utility’s position.