SeeSnake Mini Pro Software Update
Introducing the new RIDGID SeeSnake Mini Pro, our smallest and most rugged self-leveling camera, equipped with TruSense® technology. This reel features Digital self-leveling to level your onscreen image, High Dynamic Range (HDR) imaging for superior imaging in the pipe, TiltSense® inclinometer for determining the pitch of the camera, and Digital pan/zoom to easily focus on points of interest on the display. With these advanced features, the Mini Pro provides an unparalleled level of consistent accuracy and precision for all your pipe inspection needs.
Enabling Mini Pro Features
To enable all of the features included on your Mini Pro, your CSx TruSense® capable device will need to be running the latest software. View the instructions below for updating your monitor using the SeeSnake HQx Live app, SeeSnake HQ software, or manually via USB drive. Using the HQx Live app ensures you’ll always be able to keep your monitor up to date with over-the-air updating.
If you are using the SeeSnake CSx Via device, ensure you are running the latest version of the HQx Live app. Click here for instructions on updating HQx Live.
Updating your Monitor
You can update your monitor’s software wirelessly with the HQx Live app, or manual download.
To update your monitor through direct download, you will need a USB drive. The drive must have FAT32 formatting, 2 GB of available space, and a capacity less than 4 TB.
1. Insert a USB drive into the computer.
2. Click the button to download the latest CSx software update onto your PC.
3. Open the zip file that you have just downloaded.4. Click the Extract tab at the top of the folder view within File Explorer, then click Extract All. Alternatively you may click/drag the contents of the file into a folder you desire.
5. Click Browse to find the location of the USB drive on your computer. Click the location of the USB drive, then click Select Folder.
6. Click Extract.
7. Safely eject the USB drive from the computer and insert it into your monitor.
8. Power on the monitor and follow the on-screen prompts.
The process will take several minutes and the monitor reboots several times. The monitor alerts you when installation is complete. If the update is not successful, please try again. You can force an update by pressing the still photo key while powering on the device.
Android
- Open HQx Live and go to the Menu.
- Under Updates, find your monitor and tap to download the update.
- When the download has finished, connect your mobile device to the monitor’s Wi-Fi.
- The update transfers to your monitor automatically. Follow the prompts on the monitor to complete installation.
Automatic Downloading
You can choose to automatically download the latest monitor software as it is released. Under Updates, tap the checkbox to enable automatic downloading. You can switch between downloading updates over Wi-Fi only or cellular data.
iOS
- HQx Live automatically downloads the latest monitor software when it is released.*
- Under the Updates menu in HQx Live, tap “Wi-Fi only” to switch between downloading updates over Wi-Fi only, cellular data, or to disable automatic downloading.
- HQx Live transfers any downloaded software the next time you connect to your monitor’s Wi-Fi. Follow the prompts on the monitor to complete installation.
*In order for automatic downloading to work, Background App Refresh needs to be enabled on your device. Open your device’s Settings, select General, and then Background App Refresh. Ensure Background App Refresh is enabled for HQx Live.
Manual Downloads
If you disable automatic downloads, you can download monitor software manually.
- Open HQx Live and go to the Menu.
- Under Updates, find your monitor and tap to download the update.
- When the download has finished, connect your mobile device to the monitor’s Wi-Fi.
- The update transfers to your monitor automatically. Follow the prompts on the monitor to complete installation.