SeeSnake CS65xr Support
The RIDGID® SeeSnake®CS65xr Wi-Fi enabled reporting monitor is the all-in-one solution for capturing media and delivering inspection results to your customers, all right from the job site. Built for speed and flexibility, the CS65xr turns your captured media into professional reports that can be enhanced with notes and customer information using the included reporting software. The CS65xr boasts a crisp, 1024 × 768 XGA high resolution and daylight viewable display for exceptional viewing on the jobsite.
With its 128 GB solid state drive and dual USB ports, you can record to multiple devices simultaneously, bypassing the extra steps of editing jobs on a PC after the fact. Its dual recording capability allows you to have a copy for yourself and up to 2 copies saved on USB drives to give to customers. You can configure the CS65xr to automatically sync media and jobs to the USB drives in real time.
Download HQx Live, the free iOS™ or Android™ companion app to use your mobile device as a second screen. Using the built-in Wi-Fi, pair a smartphone or tablet to the CS65xr to provide uninterrupted, high-quality video streaming directly on the device, letting you show your customers the inspection in real-time. HQx Live also lets you capture media from a paired device, and multiple devices can be paired to a CS65xr at once.
HQ Software streamlines critical and routine updates which help improve and prolong the life of your equipment. HQ also gives you the ability to manage jobs and generate reports for customers. The included 8 GB USB drive comes with HQ preloaded.
Please Note: USB drives containing software downloads and product documentation will no longer be included with SeeSnake monitors. All manuals and documentation will now be available digitally through our support website at support.seesnake.com/manuals. This change helps us streamline your experience while reducing waste.
Keeping your SeeSnake monitors up to date has never been easier than with over-the-air (OTA) updates, ensuring you have access to the latest features.
Learn more here:
What’s New — Version 2.21.88
Updates and Improvements
- Firmware update for TruSense cameras — After installing CSx software version 2.21.88 on your monitor, connect to a TruSense-enabled camera (firmware 2056 or higher) to apply
TruSense firmware version 2100 for improved performance. - Hourmeter feature added — New and refurbished TruSense cameras now include an Hourmeter function to display total usage time (hours:minutes). Existing TruSense cameras updated to firmware 2100 will show “Disabled,” since previous hours of use are unknown.
- How to view the Hourmeter — On a monitor running version 2.21.88 with a TruSense camera updated to 2100, open the TruSense menu, select Show more, then look for Hourmeter under Hide more.
- Enhanced connectivity and update experience — This release includes improvements for over-the-air updates via HQx Live on iOS devices.
- HQ Compatibility Notice — Jobs created on monitors running CSx version 2.21.88 will not import into
HQ Software for Windows. The next HQ release will restore upload capability.- To create a job report, manually add the media to a new job in HQ:
- Open HQ, create a New report, and select the Edit tab.
- Insert the USB with the media files into your PC.
- Drag and drop the media files into the empty report.
- Note: drop files onto the Session bar.
- Video tutorial: https://www.youtube.com/watch?v=ZbQHW-j4Opo
Check out our CS65xr product video to learn more!