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SeeSnake CS12x Support

The RIDGID® See­Snake® CS12x Wi-Fi enabled reporting monitor is the all-in-one solution for capturing media and delivering inspection results to your customers, all right from the job site. The high resolution and oversize 307 mm [12.1 in] screen is daylight viewable. Insert a second battery in the additional battery shoe for long-lasting power in the field, or use the included AC adapter.

Built for speed and efficiency, the CS12x captures images and video directly to a USB drive or external SSD. Professional multimedia reports are automatically created while you work, increasing your productivity and helping you move on to the next job.

The CS12x is compatible with all SeeSnake camera reels, and can dock onto the SeeSnake Max rM200 for easy transport.

Download HQx Live, the free iOS or Android companion app to use your mobile device as a second screen. Using the built-in Wi-Fi, pair a smartphone or tablet to the CS12x to provide uninterrupted, high-quality video streaming directly on the device, letting you show your customers the inspection in real-time. HQx Live also lets you capture media from a paired device.

Please Note: USB drives containing software downloads and product documentation will no longer be included with SeeSnake monitors. All manuals and documentation will now be available digitally through our support website at support.seesnake.com/manuals. This change helps us streamline your experience while reducing waste.

Keeping your SeeSnake monitors up to date has never been easier than with over-the-air (OTA) updates, ensuring you have access to the latest features.

Learn more here:

What’s New — Version 2.20.58


Updates and Improvements

  • Network adapter boot up time has been improved, offering a quicker and more reliable connection process to your monitor via HQx Live.
  • Provides a firmware update for all SeeSnake TruSense-enabled cameras with version 2056 and above. After installing CSx software 2.20.58 onto your monitor, connect to a TruSense camera to update its firmware to version 2092. Firmware 2092 applies adjustments to the camera’s color output to reduce red hue and improve visibility in some in-pipe environments.
    • View our new support pages on how this update works: TruSense Firmware 2092
    • This update was previously only available for those cameras that were 2074 and above.
  • “Image Enhance” toggle has been removed.
    • The picture quality improvement that the “Image Enhance” feature offered is now included by default.

Check out our CS12x videos to learn more. Click on the playlist icon in the top right to browse:

Support Topics


CS12x

The RIDGID® See­Snake® CS12x Wi-Fi enabled reporting monitor is the all-in-one solution for capturing media and delivering inspection results to your customers, all right from the job site.

SeeSnake CSx Series

Product support for RIDGID SeeSnake CS6x, CS6xPak, CS6x Versa, CS65x, and CS12x Wi-Fi enabled monitors.

Pan and Zoom on CSx Monitors

Panning and Zooming is a helpful way to highlight areas of interest within the image displayed on a CSx device.

TruSense Image Capture Settings

Learn how to adjust the image capture settings on your SeeSnake CS65xr, CS6x Versa, CS12x, CS65x, CS6x, or CS6xPak monitors. Set the hue, brightness, contrast, and saturation of recorded media, and enable/disable automatic gain correction.

Video Playback

Learn how to play back recorded videos on SeeSnake CSx monitors.

Quick Access Menus

Learn how to use the Quick Access menus on SeeSnake CS65x, CS65xr, CS6x, CS6xPak, CS6x Versa and CS12x monitors for pipe inspections.

Capturing Media on the CS12x

How to take photos, capture PhotoTalk™ media, and record standard and Autolog video on the SeeSnake CS12x Wi-Fi enabled inspection monitor.

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