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SeeSnake CS12x Software Revision History

Click entries with a “+” to show additional information about the software update.

Updates and Improvements

  • Image quality improvements
  • Adds background Digital Self-Leveling (DSL) options to the TruSense menu for DSL-enabled reels
  • Creates new standard Image Capture settings

Updates and Improvements

  • Improves speed when re-connecting to HQx Live on iOS devices by resolving an issue that would slow down Wi-Fi re-authentication time if taken out of range of the monitor.
  • Prevents the LCD display settings from changing video stream settings on HQx Live.
  • Fixes a bug that would shut down the CSx monitor if the camera lost power multiple times in quick succession.

Updates and Improvements

  • Provides a firmware update for all TruSense-enabled cameras with version 2074 and above. After installing CSx software 2.20.35 onto your monitor, connect to a TruSense camera to update its firmware to version 2092. Firmware 2092 applies adjustments to the camera’s color output to reduce red hue and improve visibility in some in-pipe environments. Learn more about updating your camera’s firmware here.
  • Bug fixes and performance improvements.

Updates and Improvements

  • Fixes a bug that can cause monitors to become unresponsive after updating to the latest software.
  • Moves the “Image Enhance” toggle to the right Quick Access Menu.
  • The right Quick Access Menu now retains memory for the last used item.
  • Adjusts notifications for Auto zoom-in and Pan/Zoom features.

Updates and Improvements

  • Enhances the playback functionality for PhotoTalk recordings for a smoother experience.
  • Resolves an issue where large job files from CS65xr and CS65x internal SSDs cannot be deleted.
  • Fixes an issue experienced by some users where updating their CS65xr causes a black screen.
  • Makes custom job names display in the correct format on saved files.
  • Rectifies an issue where media becomes unplayable after pausing during a recording.

Updates and Improvements

  • Adds odometer to Reel settings
  • microREEL CA now appears when connected under Reel settings

Updates and Improvements

  • Fixes USB video recording issue
  • Improves Wi-Fi connectivity
  • Other bug fixes and performance improvements

Updates and Improvements

  • Adds support for the SeeSnake microReel APX, including the Auto Image Flip feature. APX reels flip your onscreen image as the camera rotates through the pipe, ensuring your image remains oriented upright. An on-screen icon indicates the vertical orientation with respect to the image.

Updates and Improvements

  • Detects newer job and media file types on USB that are incompatible with older software releases. If the monitor is running older software, the system will prompt the user to update their software using HQx Live.
  • Adds firmware support for cortex chip on included on newer monitors.

Updates and Improvements

  • Improves video quality and recovery time when video disruption occurs in self-leveling cameras.

Updates and Improvements

  • Adds new splash screen.
  • Adds support for new GPS module.
  • Adds support for CS65xr monitor.

New Features

  • The CS12x now has the ability to record TiltSense™ inclinometer data. The TiltSense angle value will be displayed on any media captured from a SeeSnake camera with TruSense technology.

Note: The TiltSense icon will not be recorded. To watch a sample video of how TiltSense appears during video playback, visit our TiltSense page.

Updates and Improvements

  • Video playback controls no longer cover the count and TiltSense overlays.
  • Improves synchronization between TiltSense angle on the monitor and HQx Live app.
  • Resolves an issue where the virtual keyboard could not be dismissed with the check mark after changing the monitor’s language.
  • A message is shown if an incorrect Wi-Fi password is entered while in Client mode.
  • Recording icons now correctly removed from live screen during unsafe USB removal.

New Features

  • When a new or replacement TruSense counter is installed on a SeeSnake camera reel, you will be prompted to configure the counter by entering your reel type and cable length. This ensures the most accurate cable distance count.

Updates and Improvements

  • Improves the way HQx Live connects to nearby monitors whose Wi-Fi network names (SSIDs) are broadcast over Bluetooth.
  • Removes decimal from version formatting (e.g. Version 1.430 now appears as Version 1430).

New Features

  • Allows service technicians to calibrate the cable distance counter on SeeSnake camera reels with TruSense™ technology. When a cable is re-terminated, correctly configuring the cable length and system type ensures the most accurate cable distance count.
  • You can now view a connected camera reel’s total cable distance count. Open the Menu, scroll down to TruSense, and view the Odometer.

Updates and Improvements

  • Makes improvements to TiltSense™ angle reading.

Updates and Improvements

Improves synchronization between the full cable count and a relative count measurement. To take a relative measurement, short press (< 1 second) the Zero key. 

Updates and Improvements

  • Records higher quality videos by boosting the frame rate.
  • Improves the UI for text entry when adding a text overlay.
    • To add a text overlay, press the right arrow key in the live feed and select the text icon.
  • Adds Korean to available languages.
    • Press the Menu key, scroll to Region Options, and select the Language dropdown list.

New Features

  • New Quick Access Menu option lets you quickly set up on-screen overlay text. Press the right arrow key in the live feed and select the Text icon to add the overlay.

Updates and Improvements

  • Updates date/time and GPS reporting in HQ.
  • Includes improved integration with HQ and the HQx Live app.

Updates and Improvements

  • Improves how the TiltSense™ inclinometer calculates the camera’s angle when using a SeeSnake camera reel with TruSense™ technology.
  • Fixes an issue where the default text overlay from SeeSnake camera reels with CountPlus would appear, regardless of the monitor’s overlay settings.

New Features — Support for TruSense Technology

Version 1413 for the SeeSnake CS12x monitor includes support for SeeSnake camera reels with TruSense™ technology. The following features are available:

  • High dynamic range (HDR) image sensor – allows a greater ratio of bright and dark areas to be displayed in the image at the same time, providing superior clarity and detail. HDR can be turned on/off in the TruSense menu or by pressing the down arrow key from the live feed.
  • TiltSense™ inclinometer — measures the camera’s degree of tilt, giving you a useful indicator of the camera’s angle as it lays inside the pipe.

Click here to download version 1413 and for installation instructions.

Updates and Improvements

  • Adds compatibility with black and white SeeSnake cameras.

New Features

  • Improved Display Settings menu lets you control image brightness, contrast, hue, saturation and white points on the monitor’s display.

Updates and Improvements

  • Fixes an issue where intermittent video signal from the camera would cause the system measurement to reset.
  • UI updates.
  • Bug fixes.

Updates and Improvements

  • Adds support for new memory chip.

New Features

Updates and Improvements

  • An animation now plays when Lucid® battery firmware is being updated.
  • Updated translation support for job reports.
  • Version 1273 – 02/13/2018

  • Version 1262 – 01/09/2018

  • Version 1253 – 12/04/2017

  • Version 1244 – 10/25/2017

Updated international time zone support.

CS12x

The RIDGID® See­Snake® CS12x Wi-Fi enabled reporting monitor is the all-in-one solution for capturing media and delivering inspection results to your customers, all right from the job site.

Pan and Zoom on CSx Monitors

Panning and Zooming is a helpful way to highlight areas of interest within the image displayed on a CSx device.

Video Playback

Learn how to play back recorded videos on SeeSnake CSx monitors.

Capturing Media on the CS12x

How to take photos, capture PhotoTalk™ media, and record standard and Autolog video on the SeeSnake CS12x Wi-Fi enabled inspection monitor.

PhotoTalk Overview

How to capture PhotoTalk media on CSx Wi-Fi enabled monitors, the CS65, and the HQx Live mobile app.

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